In the two most recent releases of AutoCAD/LT 2020 and 2021, there has been a common error when launching the software. The error was not present on previous versions and affects Standalone licences only. It appears to relate to a Network licence issue. The image below shows the error dialogue stating "Licence checkout timed out. What do you want to do? AutoCAD will be closed down.” The reference ‘timed out’ is relating to the time taken for a users' computer to obtain a connection to the server to use a licence. Here are a few of the options that have helped our CAD support customers solve this issue. Solution 1: Autodesk have created a hotfix and an update for the Single Sign-on component as a response to this issue; both of which are integral to the software's ability to activate the licence. This can be downloaded from directly within your Autodesk Account. This is how to help action the update:
Solution 2: If the first solution did not resolve the issue, these next steps will re-install the core licensing component which can become corrupt during installation, leading to the Licence Checkout error:
If you’re looking for responsive and reliable support for your applications and users' issues, visit Excitech here: https://www.excitech.co.uk/Services/Support/CAD-Support
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